For a small business, every dime needs to have a specific purpose. You may not have the extensive bank accounts that larger corporations enjoy, so you need to be more particular what you spend money on. One of the biggest expenses you may face is that of hiring IT support staff. Yes, you live in the digital age where many things are maintained through Internet access and computer systems. IT support for small business, however, can incur a great deal of debt that you may not be able to sustain.
The Costs of an Average Employee
When you hire someone to permanently sit at a desk on-site, there is more involved than just the paycheck. Employment taxes, hiring expenses, training and other monetary benefits can begin to quickly tap the bank account. This doesn’t include the costs of electricity to add another individual for computer use, desk lights or even water use in the bathroom. Perhaps space, equipment and tools will contribute to the expense of an IT professional as well. Virtually every aspect of the new employee is costing the small business money in one way or another.
Paying for Downtime
If you have a network administrator at your small business, you’re paying this individual an hourly wage whether there is a problem or not. In reality, it could be weeks before something happens and you need a network cable ran or an IP camera rebooted. In the meantime, it’s money coming out of the business coffers just for the convenience of having IT support available. When you outsource problems such as these, the IT support companies only bill for the work that is done. You don’t have to worry about an employee exploring the Internet and using the utilities in between problems.
If you have two or three employees in your business, it may be incredibly unrealistic to hire full-time IT support. For the most part, computers and networks can remain stable for a great period of time. You don’t want to discredit the human element for breaking something, but it may be less common than you might think. Carefully weigh the financial burden against the reality of needing a full-time employee. IT support from an outsourcing company is just a phone call away, which could greatly reduce your annual expenses when hiring someone permanently.
10 Tech Tasks Small Businesses Should Outsource, ww.businessnewsdaily.com
How Much Does An Employee Cost?, web.mit.edu